Please read the following Terms & Conditions carefully before ordering on Mashrique.net

General Information

  • We are Jewellery Designers & Manufacturer, not retailer. So we manufacture the design after getting the order from customer.So It means that all the designs are available to order not for purchasing.

Products

  • Colors & shades of original product may look differ from the pictures you see here. This is because these pictures are computer generated pictures.
  • On mashrique.net, we take orders of Silver products but we do work in Gold also. All products shown here can be made in Gold on order.
  • All products are available in Gold for Karachi residents only.
  • We believe in quality of work. We deliver the best quality products to our customers.
  • We provide Metal Guarantee.
  • Although we try to send the best product to our respected customers but, humans do mistakes. If you receive a damaged or wrong product. Simply return it back to us and we will repair your product and send it back to you without any cost.

Ordering a Product

  • First of all we will confirm the order from you than we will discuss about your requirements (size, stone colors etc). Than we will start crafting your jewellery. After manufacturing your jewellery we will deliver it to you.

Advance Payment

  • As we manufacture the jewellery after receiving the order from customer. So the Advance Payment is required after the confirmation of the order.
  • We required 25% advance payment of the total amount of the order.
  • The amount is refundable if we were unable to process your order.
  • Advance Payment is Non refundable if the order was cancelled by the customer.

Jewellery Manufacturing

  • Manufacturing a model from scratch with best quality take some time. So it totally depends on the order. If you order a single product you will get it earlier, if you order multiple products you will get it little late. Usually we take 7-10 working days from our costumers to deliveManufactuer the product.
  • Usually we take 7-10 working days to manufacture the product. But if you need the product urgently we will do our best to send the product urgently. Urgent products may cost additional 10-20% charges of the product.
  • In some cases, manufacturing time may increased up to 14 days.

Shipping & Delivery

  • Orders of less than 3000Rs will have delivery charges of 200Rs. All orders above 3000Rs don't have any delivery charges.
  • Delivery time is 3 to 7 days. This does not include manufacturing time.
  • After picked up by courier company. We are not responsible for any further delay in the shipment
  • We accept 3 payments: EasyPaisa, Bank Deposit, Cash on delivery.
  • Although we try to send the best product to our respected customers but, humans do mistakes. If you receive a damaged or wrong product. Simply return it back to us and we will repair your product and send it back to you without any cost.
  • To avoid this situation we always manually confirm the order from customer. before confirmation you can cancel your order. After confirmation, changing the product might be possible but it totally depends on the manufacturing process. You need to contact us as soon as possible for any change. And if it is possible to change something or full product, we will do it.

Free Shipping

  • We provide Free Shipping on full advance payment.
  • We provide free shipping on all orders above 3000Rs

Customized Jewellery

  • Customization of the product may cost additional price which is depend on the customization.
  • Please contact us for any kind of customization you want including but not limited to: Metal Color, Stone Color, Ring Size, Jewellery Size etc..

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